Shift Leader

Ontario Trillium Foundation; Carol Stream (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Shift Leader for their Dunkin Donuts franchise. This role involves coaching Crew Members to uphold Brand standards and ensure a friendly guest experience. The Shift Leader will set goals, provide job assignments, and motivate the team, celebrating successes and offering timely feedback to enhance performance and satisfaction. Experience in leading teams is essential for fostering a positive work environment.

Qualifications

• Committed to ensuring employee success.
• Ability to coach and motivate team members.
• Experience in operational standards execution.

Responsibilities

• Coach Crew Members to meet Brand standards.
• Set goals and provide job assignments.
• Motivate the team and offer feedback.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.