Shift Leader

Jersey Mike's Subs; South Carolina; Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Jersey Mike's Subs in South Carolina is seeking a Shift Leader to oversee and coordinate the restaurant team. You will supervise staff, adjust daily schedules for efficiency, and ensure smooth daily operations while maintaining guest satisfaction.

Responsibilities include training and evaluating employees, forecasting trends from monthly results, and resolving escalated customer complaints to uphold service standards.

Formación

• Leadership abilities and experience managing teams.
• Strong customer service focus and communication skills.
• Ability to train and evaluate staff effectively.
• Experience thriving in fast-paced environments.

Responsabilidades

• Supervise team of restaurant workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints

Conocimientos

Leadership

Customer service

Communication

Training

Descripción del empleo

Job Description

We are seeking Shift Leaders to join our team! You will be responsible for overseeing and coordinating the activities of the restaurant team.

Responsibilities

• Supervise team of restaurant workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints

Qualifications

• Previous experience in food and bev, retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities