Shift Leader

Dunkin' | Alabama; Warrior (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay + tips

Flexible scheduling

Paid training

Tuition discounts

Employee discounts

Career growth

Job summary

Dunkin’ in Warrior, AL is hiring a Shift Leader to guide the team during each shift and deliver top‑notch guest service.

You’ll lead by example, manage daily operations, coach crew, and uphold food safety and brand standards while staying flexible for mornings, weekends, and holidays. Competitive pay, benefits, and opportunities for advancement are offered.

Qualifications

• Experience in food service or retail leadership.
• Strong communication and teamwork.
• Ability to multitask and stay calm under pressure.
• Willingness to work early mornings, weekends, and holidays.

Responsibilities

• Lead by example and support the team in delivering guest service.
• Keep operations running smoothly—prepping food, inventory, cash handling.
• Train and coach crew members to perform at their best.
• Maintain cleanliness, safety, and brand standards.
• Step in for the manager when needed.

Skills

Leadership

Communication skills

Multitasking

Customer service orientation

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go‑to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team‑first mindset and a passion for great coffee and customer service