Shift Leader

Taco Bell; Wallingford (CT); On-site; USD 28,000 - 38,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in managing restaurant shifts, ensuring customer satisfaction and profit. The ideal candidate should have supervisory experience, strong communication skills, and a commitment to team collaboration. This role fosters opportunities for growth and a fun working environment.

Benefits

Opportunities for growth and skill development

Energetic work environment

Qualifications

• Supervisory experience in the Quick Service Restaurant or retail industry is preferred.
• Good oral and written communication skills are necessary.
• Must be enthusiastic and eager to learn.

Responsibilities

• Maintain fast, accurate service and product quality standards.
• Motivate and train team members.
• Ensure food quality and customer satisfaction.

Skills

Communication

Teamwork

Customer Satisfaction

Basic Business Math

Computer Literacy

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who introduced tacos to the masses, Taco Bell now operates nearly 7,000 restaurants in the United States and over 400 in 27 countries worldwide. The company aims to open 2,000 more restaurants globally within the next decade. At Taco Bell, we're driven by the Live Más energy and passion of our people, serving great food with a focus on innovation and customer satisfaction.

What is "Live Más"?

"Live Más" reflects Taco Bell's culture of breakthrough thinking, innovation, and a relentless focus on our customers. We celebrate our people's accomplishments and foster a fun, energetic environment where serving great food and creating memorable experiences are paramount.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts according to company policies to ensure customer satisfaction and profit. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and product quality standards.
2. Ensure a safe working environment by modeling safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds through preventative maintenance.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans timely.
7. Promote recognition and motivation efforts.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in the Quick Service Restaurant or retail industry.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic computer literacy.
• Enthusiastic and eager to learn.
• Team player.
• Committed to customer satisfaction.
• Strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us in our mission to feed people's lives with Más! We connect with our fans through passions like sports, gaming, and music. Our culture fosters creativity, encourages risk-taking, and offers opportunities for growth and skill development. We value authenticity and believe everyone can make a difference.