Shift Leader

Taco Bell; Watertown (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in managing restaurant shifts, ensuring customer satisfaction, and training team members. This role involves maintaining service quality and promoting a safe working environment. Join Taco Bell to be part of a dynamic team focused on innovation and community service.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail required.
• Good attendance and punctuality.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Motivate and train team members.
• Ensure food quality and 100% customer satisfaction.

Skills

Supervisory experience

Communication skills

Basic math

Team player

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, Taco Bell has grown to nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company aims to expand by 2,000 more restaurants globally within the next decade. Taco Bell is driven by the Live Más energy and passion of its people, emphasizing innovation and community service.

What is "Live Más"?

"Live Más" embodies Taco Bell's culture of breakthrough thinking, innovation, and customer focus. The company celebrates its people and encourages a fun, dynamic environment where serving great food and providing excellent service are priorities.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts in accordance with company policies to ensure customer satisfaction and profit. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service and positive guest relations, ensuring product quality.
2. Promote a safe working environment by modeling safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds using preventative maintenance.
5. Ensure food quality and 100% customer satisfaction.
6. Execute marketing plans effectively.
7. Recognize and motivate team members.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in Quick Service Restaurant or retail.
3. Good attendance and punctuality.
4. Basic math and communication skills.
5. Computer literacy.
6. Enthusiastic and eager to learn.
7. Team player with a commitment to customer satisfaction.

Why Taco Bell?

We believe where you work matters. Join us to be part of a culture that connects with fans through passions like sports, gaming, and music. We foster an environment of authenticity, creativity, and growth, encouraging employees to pursue their passions, develop skills, and make a difference.