Shift Leader

Taco Bell; Cromwell (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Taco Bell as a Shift Leader and become part of a dynamic team in a leading Mexican-inspired quick service restaurant. You'll manage shifts, train employees, and ensure customer satisfaction while fostering a positive work environment. Bring your enthusiasm and commitment to customer service as you help feed people's lives with Más!

Qualifications

• Must be at least 18 years of age.
• Supervisory experience in Quick Service Restaurant or retail.
• Basic business math skills.

Responsibilities

• Maintaining fast, accurate service and positive guest relations.
• Motivating and training staff.
• Ensuring food quality and customer satisfaction.

Skills

Communication

Team player

Customer satisfaction

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in 1962, today we have nearly 7,000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.

The future holds 2,000 more restaurants across the globe within the next decade. We're in the business of making tacos, but at heart, we're fueled by the Live Más energy and passion of people serving people.

What is "Live Más"?

At Taco Bell, we embrace breakthrough thinking and innovative ideas that differentiate us from our competitors. We focus intensely on our customers, never follow trends blindly, and celebrate our people's accomplishments. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, following company policies to ensure customer satisfaction and profit maximization. The Shift Leader performs hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

1. Maintaining fast, accurate service, positive guest relations, and ensuring products meet company quality standards.
2. Ensuring a safe working environment by modeling and requiring safe work behaviors.
3. Motivating and training staff.
4. Maintaining equipment, facility, and grounds through a preventative maintenance program.
5. Ensuring food quality and 100% customer satisfaction.
6. Executing corporate and local marketing plans timely and effectively.
7. Championing recognition and motivation efforts among staff.
8. Providing regular feedback to the team and Restaurant General Manager.

Minimum Requirements: Is This You?

1. Must be at least 18 years of age.
2. Supervisory experience in the Quick Service Restaurant industry or retail environment.
3. Attendance and punctuality are essential.
4. Basic business math skills.
5. Good oral and written communication skills.
6. Basic personal computer literacy.
7. Enthusiasm and willingness to learn.
8. Team player with a commitment to customer satisfaction.
9. Strong work ethic.

Why Taco Bell?

We believe where you work matters and strive to create a happy, engaging environment. Join us on our mission of feeding people's lives with Más!

• We connect with our fans through their passions including sports, gaming, and music.
• We foster a culture of authenticity, creativity, and growth, encouraging employees to pursue passions, develop skills, and take risks.
• We believe all people can make a difference.