Shift Leader

Ontario Trillium Foundation; Walker (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Meals during shifts

Mentorship and leadership development

Advancement opportunities

Locally owned and operated

Strong team culture

Job summary

Chick-fil-A Alpine Avenue in Michigan is seeking a Shift Leader to inspire the team, coach others, and deliver exceptional guest experiences. This full-time role emphasizes servant leadership, accountability, and a culture of excellence within a fast-paced restaurant.

You will lead daily operations, support both Front of House and Back of House teams, and develop team members while upholding Chick-fil-A standards.

Qualifications

• 3–5 years of restaurant, hospitality, retail, or leadership experience.
• Proven ability to lead teams and achieve performance goals.
• Strong communication and problem-solving skills.
• Flexible availability, including evenings, Saturdays, and holidays.
• Alignment with Chick-fil-A's values and culture.

Responsibilities

• Lead day-to-day restaurant operations during assigned shifts.
• Support Front of House and Back of House teams.
• Coach and develop team members in real time.
• Maintain Chick-fil-A standards for food quality, hospitality, cleanliness, and safety.
• Help manage shift execution, labor, and operational efficiency.
• Address challenges and resolve issues with professionalism and urgency.
• Create a positive and productive team environment.
• Support leadership with training, accountability, and team development.
• Lead by example through attitude, work ethic, and servant leadership.

Skills

Leadership

Communication

Problem-solving

Coaching

Team development

Flexibility

Organizational skills

Job description

Looking for more than just a management position?

At Chick-fil-A Alpine Avenue, we believe leadership is about serving others, developing people, and creating a positive impact every day. We're looking for a Shift Leader who can inspire a team, lead with humility, and help create an environment where both team members and guests thrive.

This role is ideal for someone who enjoys leading from the front, coaching others, solving problems, and helping a team achieve excellence together.

Pay:$18-$22/hr based on availability and experience

What Makes Our Team Different?

• Closed every Sunday
• Direct mentorship and leadership development
• Opportunities for advancement and long-term growth
• Health and dental insurance with employer contribution
• Meals provided during shifts
• Positive, team-focused culture
• Locally owned and operated
• Leaders who genuinely invest in people

Our Culture

At Chick-fil-A Alpine Avenue, we strive to put others first and create a workplace where people feel valued, challenged, and supported.

We look for leaders who embody:

• Leadership
• Integrity
• Humility
• Grit
• Teamwork

We believe in serving our guests, supporting one another, and making a positive impact on our community every day.

Who Thrives Here?

The most successful Shift Leaders are:

• Positive and servant-minded
• Strong communicators
• Dependable and accountable
• Calm under pressure
• Passionate about developing others
• Team-oriented and relationship-focused
• Able to lead with confidence while remaining humble and coachable
• Committed to excellence and continuous improvement

What You'll Do

As a Shift Leader, you'll help create an exceptional experience for both guests and team members by leading restaurant operations and supporting the development of the team.

Responsibilities include:

• Leading day-to-day restaurant operations during assigned shifts
• Supporting both Front of House and Back of House teams
• Coaching and developing team members in real time
• Maintaining Chick-fil-A standards for food quality, hospitality, cleanliness, and safety
• Helping manage shift execution, labor, and operational efficiency
• Addressing challenges and resolving issues with professionalism and urgency
• Creating a positive and productive team environment
• Supporting leadership with training, accountability, and team development
• Leading by example through attitude, work ethic, and servant leadership

Position Details

• Full-Time
• Flexible Scheduling
• Day, Evening, and Saturday Availability Required

Store Hours:

• Monday-Thursday: 6:30 AM - 9:00 PM
• Friday-Saturday: 6:30 AM - 9:00 PM (Drive-Thru Open Until 10:00 PM)
• Closed Sundays

Qualifications

• 3-5 years of restaurant, hospitality, retail, or leadership experience preferred
• Proven ability to lead teams and achieve performance goals
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Flexible availability, including evenings, Saturdays, and holidays
• Ability to coach, motivate, and develop others
• Strong organizational and decision-making skills
• Alignment with Chick-fil-A's values and culture

Before You Apply

This position is for someone who wants to make an impact through leadership. If you are passionate about serving others, developing people, and helping build a culture of excellence, we'd love to meet you.

Qualified candidates will be contacted within 1-3 business days of applying. Please do not contact the store directly regarding your application.