Shift Leader

Popeyes; Upland (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes in Upland, CA is seeking a Shift Leader to oversee restaurant operations during shifts, ensuring standards and policies are followed. This role involves supervising staff, managing inventory, and ensuring quick, friendly guest service.

The candidate should demonstrate the ability to learn in a fast-paced environment, manage cash variances, and maintain a professional appearance with a positive attitude. Standing up to 8 hours and lifting 50 pounds are required.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and leadership abilities.
• Ability to manage staff and ensure policy adherence.

Responsibilities

• Ensure that all company standards are met and policies followed.
• Control costs and manage inventory; reorder items as needed.
• Communicate clearly with employees and supervise assignments.
• Adjust Par Prep Sheet to maintain fresh product availability.
• Observe, guide, and coordinate labor and operations during shifts.
• Serve guests quickly and handle feedback and complaints.

Skills

Leadership

Customer service

Team supervision

Job description

004308 - Upland
1620 W Foothill Blvd
Upland, CA 91786, USA

Description

A Shift Leader is responsible for the restaurant's overall operations during his/her shift. Responsibilities include, but are not limited to:

• Ensure that all company standards are met; company policies and procedures are followed.
• Ensure costs are properly controlled.
• Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
• Inventory supplies and reorder items.
• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
• Observe and guide crewmembers as they perform their assignments, reallocate labor and coordinate overall operations.
• Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.

The Shift Leader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company’s operational quality and cleanliness standards. This position includes administrative duties which require basic computer skills. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.
This position requires you to stand for up to 8 hours during a shift, and be able to lift 50 pounds. This position also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.