Shift Leader

CC Stirling Ventures; Town of Texas (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their expanding team. This role involves supervising shifts, ensuring outstanding customer experiences, and leading team members with professionalism and support. The ideal candidate will have a strong commitment to safety and cleanliness, along with the ability to manage various responsibilities, from food preparation to customer service. If you're looking to grow in a dynamic environment that values teamwork and excellence, this opportunity is perfect for you.

Benefits

Discounted non-slip shoes

Flexible scheduling

Training and development opportunities

Qualifications

• Ability to supervise shifts and manage the restaurant under direction.
• Must obtain State Food Handler certification within 60 days of hire.

Responsibilities

• Assist management in shift management and ensure guest satisfaction.
• Supervise assigned stations and provide support to team members.
• Prepare food and operate POS as required.

Skills

Leadership

Customer Service

Food Handling

Cash Handling

Problem Solving

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at CC Stirling Ventures.

Summary

This Golden Chick location is expanding and looking for a Shift Leader to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.

Responsibilities

1. Assist the management team in all aspects of shift management and ensure all guests have an outstanding experience.
2. Supervise assigned stations for an entire shift.
3. Provide support, coaching, and professional leadership to team members.
4. Become certified in all stations including shift management, food handling, cash handling, customer recovery, and catering.
5. Assist with training and developing crew members.
6. Prepare food, operate POS, and stock supplies as required.
7. Monitor safety and security protocols.
8. Ensure all workstations are clean.
9. Resolve customer complaints professionally and promptly.
10. Open or close the restaurant in the absence of a manager following established procedures and safety policies.
11. Complete checklists for opening, mid-shift, closing, and food safety.
12. Communicate positively and professionally with customers, team members, and managers.
13. Perform other duties as assigned.
14. Work variable schedules including evenings, weekends, and holidays.

Qualifications

1. Ability to perform all essential duties satisfactorily.
2. Reasonable accommodations may be made for individuals with disabilities.
3. Supervise shifts and manage the restaurant under management direction.
4. High school diploma or GED preferred.
5. Ability to comprehend simple instructions.
6. No specific computer skills required.
7. Ability to apply common sense to carry out instructions and solve problems.
8. Must obtain State Food Handler certification within 60 days of hire.
9. Physical ability to stand regularly, lift up to 25 pounds frequently, and up to 60 pounds occasionally.
10. Work environment involves exposure to heat and moderate noise levels.
11. Purchase non-slip shoes through the company at a discount.