Shift Leader

Newk's Eatery | MDH Foods; Starkville (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Newk's Eatery in Starkville, MS is seeking a Shift Leader to guide daily operations, coach team members, and deliver a great guest experience during each shift. You’ll oversee front- and back-of-house tasks, monitor quality and safety, and help ensure smooth, efficient service.

As a Shift Leader, you’ll manage priorities during busy periods, support recruitment and training, and communicate clearly with management to keep standards high and guests satisfied.

Qualifications

• Leadership experience in a restaurant or customer-focused environment (preferred).
• Strong communication skills and the ability to coach others in the moment.
• Commitment to safety, sanitation, and quality standards.
• Ability to manage multiple priorities during busy periods.
• A professional, guest-first attitude and a team-centered mindset.
• Flexibility to work varied shifts, including evenings and weekends.

Responsibilities

• Lead and motivate team members to deliver the Newk's Experience, with a focus on guest satisfaction.
• Support front- and/or back-of-house operations to ensure standards, policies, and procedures are followed.
• Monitor food quality, cleanliness, and safety practices throughout the shift.
• Coordinate shift tasks, prioritize needs as they arise, and ensure products are prepared and served correctly.
• Assist with cash handling and operational accuracy as needed.
• Maintain a respectful, positive, and professional work environment.
• Support recruiting, training, and coaching efforts to help team members succeed.
• Communicate clearly with management and other team leads to drive consistency.

Skills

Leadership

Communication

Safety standards

Multitasking

Guest-focused

Job description

Shift Leader

At Newk's Eatery, our Shift Leaders help create a great guest experience every shift. You lead day-to-day operations, support your team in delivering quality food and friendly service, and help the restaurant run smoothly, safely, and efficiently.

Schedule type: Full-time and part-time

What you'll do

• Lead and motivate team members to deliver the Newk's Experience, with a focus on guest satisfaction

• Support front- and/or back-of-house operations to ensure standards, policies, and procedures are followed

• Monitor food quality, cleanliness, and safety practices throughout the shift

• Coordinate shift tasks, prioritize needs as they arise, and ensure products are prepared and served correctly

• Assist with cash handling and operational accuracy as needed

• Maintain a respectful, positive, and professional work environment

• Support recruiting, training, and coaching efforts to help team members succeed

• Communicate clearly with management and other team leads to drive consistency

What we're looking for

• Leadership experience in a restaurant or customer-focused environment (preferred)

• Strong communication skills and the ability to coach others in the moment

• Commitment to safety, sanitation, and quality standards

• Ability to manage multiple priorities during busy periods

• A professional, guest-first attitude and a team-centered mindset

• Flexibility to work varied shifts, including evenings and weekends

Why Newk's

You'll be part of a brand that values quality, teamwork, and creating an experience guests remember. As a Shift Leader, you'll have the opportunity to lead, develop your skills, and contribute to the success of your restaurant every day.