Shift Lead

Newk's Eatery; Waco (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Advancement opportunities

Leadership training

Flexible scheduling

Employee meal discounts

Health insurance (BCBS)

401(k)

Paid time off

Job summary

Newk’s Eatery is seeking a passionate Shift Lead to guide daily restaurant operations and support the GM and AGM. You will coach staff, ensure service excellence, and uphold food safety standards in a fast-paced setting.

Ideal candidates bring strong leadership, reliable teamwork, and a focus on hospitality. Competitive hourly pay, advancement opportunities, and flexible scheduling are offered in a team-oriented culture.

Qualifications

• Proven leadership abilities in a fast-paced environment
• Strong communication and guest-service focus
• Ability to coach and motivate team members

Responsibilities

• Lead and motivate the team during each shift
• Ensure excellent guest service and resolve guest concerns professionally
• Coach, train, and develop team members
• Assign and monitor opening, mid-shift, and closing duties
• Maintain food quality, cleanliness, and food safety standards
• Monitor labor, food costs, and minimize waste
• Assist with inventory, ordering, and cash handling
• Conduct daily shift huddles and communicate goals clearly
• Support all restaurant positions as business needs require
• Maintain a positive, respectful, and team-focused work environment

Skills

Leadership

Communication

Multitasking

Dependable

Organized

Coaching

Hospitality

Team player

Education

High school diploma or equivalent

Job description

Shift Lead – Newk’s Eatery

Lead the Shift. Inspire the Team. Deliver an Exceptional Guest Experience.

Newk’s Eatery is looking for energetic, dependable, and motivated Shift Leaders to help lead our team and deliver the outstanding food and hospitality our guests expect. If you’re passionate about serving others, enjoy leading by example, and thrive in a fast-paced environment, we’d love to meet you.

What You’ll Do

As a Shift Leader, you’ll be responsible for leading daily restaurant operations while supporting the General Manager and Assistant General Manager. You’ll coach team members, ensure operational excellence, and create an exceptional experience for every guest.

Responsibilities

• Lead and motivate the team during each shift
• Ensure excellent guest service and resolve guest concerns professionally
• Coach, train, and develop team members
• Assign and monitor opening, mid-shift, and closing duties
• Maintain food quality, cleanliness, and food safety standards
• Monitor labor, food costs, and minimize waste
• Assist with inventory, ordering, and cash handling
• Conduct daily shift huddles and communicate goals clearly
• Support all restaurant positions as business needs require
• Maintain a positive, respectful, and team-focused work environment

What We’re Looking For

• Strong leadership and communication skills
• Positive attitude with a passion for hospitality
• Dependable, organized, and able to multitask
• Ability to coach and motivate others
• Comfortable working in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• ServSafe Manager Certification (or willingness to obtain)

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of restaurant or food service experience
• Previous leadership or trainer experience preferred
• Ability to work at least 30 hours per week
• Valid driver’s license and reliable transportation preferred
• Must be 21 years+

Physical Requirements

• Stand and walk for up to 10 hours per shift
• Lift and carry up to 40–50 pounds
• Bend, reach, stoop, and work in varying temperatures
• Work safely around common food allergens

Why Join Newk’s?

• Competitive hourly pay
• Opportunities for advancement
• Leadership development and training
• Flexible scheduling
• Employee meal discounts
• Positive, team-oriented culture
• BCBS Insurance
• 401 K
• PTO
• Be part of a company committed to quality, hospitality, and community