Shift Lead

Newk's Eatery | CKJ/Temcomp, LLC; Cullman (AL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Opportunities for advancement

Leadership development and training

Flexible scheduling

Employee meal discounts

401 K

PTO

BCBS Insurance

Job summary

Newk’s Eatery in Cullman, AL is seeking a Shift Leader to guide daily operations, coach the team, and deliver exceptional guest experiences.

You'll drive guest satisfaction, maintain safety and quality, manage opening/closing duties, and support the General Manager with team development in a fast-paced setting.

Qualifications

• Strong leadership and communication skills.
• Positive attitude with a hospitality focus.
• Dependable, organized, and able to multitask.
• Ability to coach and motivate others.
• Comfortable working in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• 21+ years old; valid driver’s license preferred.

Responsibilities

• Lead and motivate the team during each shift.
• Ensure excellent guest service and resolve guest concerns professionally.
• Coach, train, and develop team members.
• Assign and monitor opening, mid-shift, and closing duties.
• Maintain food quality, cleanliness, and food safety standards.
• Monitor labor, food costs, and minimize waste.
• Assist with inventory, ordering, and cash handling.
• Conduct daily shift huddles and communicate goals clearly.
• Support all restaurant positions as business needs require.
• Maintain a positive, team-focused work environment.

Skills

Strong leadership

Communication skills

Organized

Multitask

Coaching

Guest service orientation

Flexibility

ServSafe Manager Certification

Education

High school diploma or equivalent

ServSafe Manager Certification

Job description

Shift Lead - Newk’s Eatery

Lead the Shift. Inspire the Team. Deliver an Exceptional Guest Experience.

Newk’s Eatery is looking for energetic, dependable, and motivated Shift Leaders to help lead our team and deliver the outstanding food and hospitality our guests expect. If you’re passionate about serving others, enjoy leading by example, and thrive in a fast-paced environment, we’d love to meet you.

What You’ll Do

As a Shift Leader, you’ll be responsible for leading daily restaurant operations while supporting the General Manager and Assistant General Manager. You’ll coach team members, ensure operational excellence, and create an exceptional experience for every guest.

Responsibilities

• Lead and motivate the team during each shift
• Ensure excellent guest service and resolve guest concerns professionally
• Coach, train, and develop team members
• Assign and monitor opening, mid-shift, and closing duties
• Maintain food quality, cleanliness, and food safety standards
• Monitor labor, food costs, and minimize waste
• Assist with inventory, ordering, and cash handling
• Conduct daily shift huddles and communicate goals clearly
• Support all restaurant positions as business needs require
• Maintain a positive, respectful, and team-focused work environment

What We’re Looking For

• Strong leadership and communication skills
• Positive attitude with a passion for hospitality
• Dependable, organized, and able to multitask
• Ability to coach and motivate others
• Comfortable working in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• ServSafe Manager Certification (or willingness to obtain)

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of restaurant or food service experience
• Previous leadership or trainer experience preferred
• Ability to work at least 30 hours per week
• Valid driver’s license and reliable transportation preferred
• Must be 21 years+

Physical Requirements

• Stand and walk for up to 10 hours per shift
• Lift and carry up to 40-50 pounds
• Bend, reach, stoop, and work in varying temperatures
• Work safely around common food allergens

Why Join Newk’s?

• Competitive hourly pay
• Opportunities for advancement
• Leadership development and training
• Flexible scheduling
• Employee meal discounts
• Positive, team-oriented culture
• BCBS Insurance
• 401 K
• PTO
• Be part of a company committed to quality, hospitality, and community