A restaurant group is seeking a Shift Leader in St. Charles, Illinois. The ideal candidate will support a respectful team atmosphere, communicate priorities, and coach crew members. Responsibilities include maintaining brand standards, ensuring guest satisfaction, and driving sales results. Applicants should have restaurant or supervisory experience and basic computer skills. A high school diploma is preferred, and candidates must be at least 18 years old. This role offers an opportunity to develop leadership skills in a dynamic environment.
Qualifications
At least 18 years of age (where applicable).
Responsibilities
Support a respectful team environment.
Communicate shift priorities, goals, and results with team members.
Support the training of crew members as requested.
Provide coaching and feedback to crew members.
Create and maintain a guest-first culture in the restaurant.
Resolve guest issues.
Ensure Brand standards, recipes, and systems are executed.
Maintain a safe and healthy work environment.
Skills
Restaurant experience
Retail experience
Supervisory experience
Math skills
Writing skills
Basic computer skills
Education
High School diploma or equivalent
Job description
Shift Leader
Summary
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Ensure all products are prepared according to Brand standards