A popular restaurant chain in Plano, Texas is seeking a Shift Leader to support a respectful team environment, communicate priorities, and lead crew training. Responsibilities include maintaining brand standards, resolving guest issues, and ensuring a safe workplace. Ideal candidates have restaurant, retail or supervisory experience, strong math and writing skills, and a high school diploma or equivalent. Applicants must be at least 18 years old. The role offers opportunities for growth and professional development.
Qualifications
Experience in a restaurant, retail, or supervisory role.
Must possess math and writing skills.
Basic computer skills are necessary.
Must be at least 18 years of age where applicable.
High School diploma or equivalent is preferred.
Responsibilities
Support a respectful team environment.
Communicate shift priorities and results with team members.
Support training of crew members as requested.
Provide coaching and feedback to crew members.
Create a guest-first culture in the restaurant.
Resolve guest issues effectively.
Ensure Brand standards and systems are followed.
Maintain a safe work environment.
Skills
Restaurant experience
Retail experience
Supervisory experience
Math skills
Writing skills
Basic computer skills
Education
High School diploma or equivalent
Job description
Shift Leader
Summary
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Ensure all products are prepared according to Brand standards