Shift Leader

The company name is "The Hari Group".; DeKalb (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading restaurant group is seeking a Shift Leader to support a positive team environment and drive operational excellence. You will communicate shift priorities, assist in training, and provide feedback to crew members. The ideal candidate has restaurant or supervisory experience, strong communication skills, and is at least 18 years old. High school diploma or equivalent is preferred. Join us to create a guest-first culture and ensure our high standards are met.

Qualifications

• Experience in restaurant, retail, or supervisory roles.
• Strong math and writing skills are necessary.
• Basic computer skills required.
• Must be at least 18 years of age (where applicable).

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.
• Create and maintain a guest first culture in the restaurant.
• Resolve guest issues effectively.
• Ensure Brand standards, recipes, and systems are executed.
• Drive sales goals and results.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred