Shift Leader

The company name is "The Hari Group".; Naperville (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A hospitality company in Naperville seeks a Shift Leader to support team engagement and operational excellence. The role involves coaching team members, driving sales goals, and ensuring adherence to brand standards. Candidates should have experience in restaurant or retail environments, possess math and writing skills, and be at least 18 years old. A high school diploma is preferred. This position offers an opportunity to work in a dynamic and customer-focused setting.

Qualifications

• Experience in restaurant, retail, or supervisory roles.
• Strong math and writing skills.
• Comfortable with basic computer tasks.
• Must be at least 18 years of age.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals, and results with team members.
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.
• Drive sales goals and results.
• Ensure Brand standards and recipes are executed.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred