Shift Leader

Taco Bell; Springboro (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Taco Bell seeks a Shift Leader to assist in managing restaurant operations. This role involves ensuring customer satisfaction, training team members, and maintaining product quality. Successful candidates will demonstrate leadership skills, a strong work ethic, and a commitment to providing an outstanding customer experience.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in quick service or retail.
• Good communication skills, both oral and written.

Responsibilities

• Maintain fast, accurate service and product quality standards.
• Motivate and train team members.
• Provide regular feedback to the team and RGM.

Skills

Communication skills

Team player

Customer satisfaction

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, Taco Bell has grown from a small stand into nearly 7,000 restaurants in the United States and over 400 internationally. The company plans to expand by 2,000 more restaurants worldwide in the next decade. Taco Bell is driven by the Live Más energy and passion of its people, focusing on making tacos and serving customers with enthusiasm.

What is "Live Más"?

"Live Más" embodies Taco Bell's culture of breakthrough thinking, innovation, and a focus on customer experience. The company celebrates its employees' accomplishments and encourages a fun, energetic environment where serving great food is a shared passion.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts by following company policies to ensure customer satisfaction and profitability. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and product quality standards.
2. Ensure a safe working environment by modeling safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds through preventative maintenance.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans timely.
7. Promote recognition and motivation efforts.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in quick service or retail.
3. Reliable attendance and punctuality.
4. Basic business math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiastic and eager to learn.
8. Team player.
9. Commitment to customer satisfaction.
10. Strong work ethic.

Why Taco Bell?

At Taco Bell, we believe where you work matters. We connect with fans through passions like sports, gaming, and music. Our culture fosters creativity, encourages risk-taking, and supports personal growth, making Taco Bell a place where employees can live and develop their passions.