Shift Leader

Taco Bell; Fairborn (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Taco Bell as a Shift Leader, where you'll assist in managing restaurant shifts while ensuring customer satisfaction and operational efficiency. Be part of a dynamic team that values creativity and growth, providing excellent service and quality food in a fun environment.

Benefits

Opportunities for skill development

Fun culture with employee engagement

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail required.
• Basic business math skills and computer literacy.

Responsibilities

• Maintain fast and accurate service while ensuring quality standards.
• Motivate and train team members effectively.
• Ensure food quality and 100% customer satisfaction.

Skills

Communication

Teamwork

Customer Satisfaction

Willingness to Learn

Strong Work Ethic

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, Taco Bell has grown to nearly 7,000 restaurants in the United States and over 400 internationally, with plans to expand by 2,000 more locations worldwide in the next decade.

At Taco Bell, we are driven by the Live Más energy and passion of people serving people, making tacos and creating a fun, innovative culture.

What is "Live Más"?

"Live Más" represents our culture of breakthrough thinking, innovation, and customer focus. We embrace new ideas, celebrate our people’s accomplishments, and aim to provide fun and great service to our customers.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts, ensuring customer satisfaction and profit. This role involves hands-on training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and product quality standards.
2. Ensure a safe working environment by modeling safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds using a preventative maintenance program.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans.
7. Champion recognition and motivation efforts.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in Quick Service Restaurant or retail.
3. Attendance and punctuality are essential.
4. Basic business math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiasm and willingness to learn.
8. Team player with a commitment to customer satisfaction.
9. Strong work ethic.

Why Taco Bell?

We believe where you work matters and strive to create a culture of authenticity, creativity, and growth. Join us in our mission to feed people's lives with Más!

• We connect with fans through passions like sports, gaming, and music.
• We foster a culture that encourages risk-taking, skill development, and learning.
• We believe all people can make a difference.