Shift Leader

Taco Bell; Xenia (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading quick service restaurant is seeking a Shift Leader for their Xenia location. The Shift Leader will manage shifts and ensure customer satisfaction, while training and motivating team members. This dynamic role includes responsibility for service quality and maintaining a positive workplace culture.

Qualifications

• At least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail.
• Reliable attendance and punctuality.
• Basic computer literacy.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Motivate and train team members.
• Ensure food quality and customer satisfaction.

Skills

Basic math skills

Communication skills

Team player

Customer satisfaction commitment

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who brought tacos to the masses, Taco Bell now has nearly 7,000 restaurants in the United States and over 400 internationally. The company plans to expand by 2,000 more restaurants worldwide in the next decade. Taco Bell is driven by the Live Más energy and passion of its people, emphasizing a culture of innovation and customer service.

What is "Live Más"?

Live Más represents Taco Bell's culture of breakthrough thinking, innovation, and a focus on customer satisfaction. The company celebrates its people and encourages fun and passion in serving great food to customers.

Job Description - About the Job:

The Shift Leader, reporting to the Restaurant General Manager, assists in managing restaurant shifts, ensuring customer satisfaction and profit. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

• Maintain fast, accurate service and positive guest relations, ensuring product quality standards are met.
• Promote a safe working environment by modeling safe work behaviors.
• Motivate and train team members.
• Maintain equipment, facility, and grounds using preventative maintenance.
• Ensure food quality and customer satisfaction.
• Execute marketing plans effectively.
• Recognize and motivate team members.
• Provide feedback to the team and RGM.

Minimum Requirements: Is This You?

• At least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail.
• Reliable attendance and punctuality.
• Basic math and communication skills.
• Basic computer literacy.
• Enthusiasm and willingness to learn.
• Team player with a commitment to customer satisfaction.

Why Taco Bell?

We value our employees and aim to create a culture of authenticity, creativity, and growth. Join us to be part of a team that connects with fans through passions like sports, gaming, and music, and offers opportunities for personal and professional development.