Shift Leader

Taco Bell; Monroe (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Join Taco Bell as a Shift Leader in Monroe, Ohio, and be part of a vibrant team offering innovative dining experiences. This role entails managing shifts, training team members, and ensuring customer satisfaction. Embrace a work culture that celebrates creativity, personal growth, and a commitment to food quality and service.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail industry.
• Good communication skills, both oral and written.
• Basic computer literacy.

Responsibilities

• Assist in managing shifts and customer satisfaction.
• Motivate and train team members.
• Maintain equipment and ensure food quality.

Skills

Communication

Teamwork

Customer Satisfaction

Leadership

Basic Business Math

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in 1962, today we have nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S.

The future holds 2,000 more restaurants across the globe within the next decade. We're in the business of making tacos, but at heart, we're fueled by the Live Más energy and passion of people serving people.

What is "Live Más"?

At Taco Bell, embracing breakthrough thinking and innovative ideas that differentiate us from our competitors is key. We focus intensely on our customers, celebrate our people's accomplishments, and foster a culture of fun and service. If you want to have fun serving great food, we want to meet you.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, following company policies to ensure customer satisfaction and profit. The role involves hands-on work to train employees, respond to customer needs, and model appropriate behaviors.

Responsibilities of the Shift Leader:

1. Maintain fast, accurate service, positive guest relations, and ensure product quality standards.
2. Ensure a safe working environment by modeling safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds following preventative maintenance programs.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans in a timely manner.
7. Recognize and motivate team members.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in the Quick Service Restaurant or retail industry.
3. Excellent attendance and punctuality.
4. Basic business math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiasm and willingness to learn.
8. Team player with a commitment to customer satisfaction.
9. Strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us in our mission of feeding people's lives with Más! We connect with fans through passions like sports, gaming, and music. Our culture fosters creativity, encourages risk-taking, and supports personal growth. We believe all people can make a difference.