Shift Leader

Ontario Trillium Foundation; Kutztown (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ontario Trillium Foundation is seeking a dedicated Shift Leader for Dunkin Donuts in Kutztown, Pennsylvania. The role involves coaching Crew Members, setting operational standards, and ensuring an excellent guest experience. Ideal candidates will demonstrate leadership skills, a commitment to fostering a positive environment, and a motivation to encourage team success. This position is pivotal for maintaining Dunkin Donuts’ brand excellence and prioritizing the satisfaction of both employees and customers.

Qualifications

• Coaching Crew Members throughout their shift to execute operational Brand standards.
• Setting goals, providing job assignments, and motivating others.
• Celebrating successes and providing timely feedback.

Responsibilities

• Ensure a great and friendly guest experience.
• Manage and motivate the team effectively.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.