Shift Leader

Dunkin' | May Brands; Scranton (Lackawanna County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring brand standards are met and guests have a friendly experience.

Role involves setting goals, assigning work, and motivating team while delivering timely feedback to improve performance and guest satisfaction.

Qualifications

• Demonstrated ability to coach and motivate crew members.
• Set goals, assign tasks, and provide timely feedback.

Responsibilities

• Coach crew members on shift to meet brand standards and guest experience targets.
• Assign tasks, monitor performance, and celebrate successes.

Skills

Leadership

Team coaching

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard