Shift Leader

Ontario Trillium Foundation; Hamlin Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

A Dunkin' franchisee in Pennsylvania seeks a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign tasks, and motivate team members, celebrating successes and providing timely feedback to drive performance and guest satisfaction across the shift. This role requires dependability, strong communication, and a positive attitude to keep operations smooth during busy periods.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards and deliver a great guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard