Shift Leader

Dunkin' | May Brands; New Milford Township (PA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

Dunkin' franchisee in Pennsylvania is seeking a Shift Leader to guide Crew Members during each shift, ensuring brand standards are met and guests receive a friendly experience.

You will set goals, assign tasks, mentor staff, and celebrate successes while giving timely feedback to help the team grow and maintain high performance in a fast-paced environment.

Qualifications

• Experience coaching crew members during shifts.
• Ability to set goals, assign tasks, and motivate staff.
• Deliver friendly guest experiences and uphold brand standards.

Responsibilities

• Coach Crew Members during shifts to meet brand standards and guest experience.
• Set goals, assign tasks, and motivate team.
• Provide timely feedback and celebrate successes.

Skills

Coaching

Leadership

Goal setting

Team motivation

Guest experience

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard