Shift Leader

Dunkin' | May Brands; Clarks Summit (Lackawanna County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team environment

Growth opportunities

Job summary

Dunkin' franchisee in Lackawanna County, PA, is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, and motivate the team to perform at their best.

This role offers a fast-paced environment where teamwork, reliability, and a positive attitude are valued. Join a growth-minded team dedicated to excellent service and community presence.

Qualifications

• Experience coaching or supervising team members.
• Ability to set goals and provide feedback.
• Strong guest service mindset.

Responsibilities

• Coach Crew Members to meet brand standards during shifts.
• Assign tasks, monitor performance, and provide timely feedback.

Skills

Leadership

Coaching

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard