Shift Leader

Dunkin' | May Brands; State College (Centre County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth opportunities

Job summary

Dunkin' franchisee in State College area is seeking a Shift Leader to coach Crew Members across shifts, ensuring Brand standards and a warm, guest-focused experience. The leader sets goals, assigns tasks, and motivates teammates to perform at their best.

The role emphasizes delivering friendly guest service, actively recognizing achievements and giving timely feedback to help the team grow and succeed within a fast-paced environment.

Responsibilities

• Coach Crew Members to meet Brand standards and deliver a great guest experience.
• Set goals, assign tasks, motivate, and provide timely feedback.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard