Shift Leader

Dunkin' | May Brands; Mifflinburg (PA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

Dunkin' franchisee in Pennsylvania is seeking a Shift Leader to coach Crew Members during each shift, ensuring operational Brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while celebrating successes and providing timely feedback.

You will lead by example, drive performance, and focus on teamwork in a fast-paced environment. Competitive wages and growth opportunities are available for hardworking individuals.

Qualifications

• Coaching Crew Members to meet brand standards.
• Provide timely feedback to drive performance.
• Set shift goals and assign tasks to the team.

Responsibilities

• Coach Crew Members to execute Brand standards during shifts.
• Lead by example to deliver a great guest experience.
• Provide direction, feedback, and recognition to team members.

Skills

Coaching

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard