Shift Leader

shamrocktbc; Sandwich (IL); On-site; USD 22,041 - 24,796; Part time

Job summary

shamrocktbc in Sandwich, Illinois is looking for a Shift Lead to support the Restaurant General Manager by ensuring smooth shifts and adherence to Taco Bell standards. The right candidate will take responsibility for solving problems and help guide Team Members while fostering a friendly work environment.

Key tasks include addressing customer complaints, providing constructive feedback, and maintaining a safe atmosphere for both team members and customers. The role offers a pay range of $16-18 per hour.

Qualifications

• Ability to communicate openly and honestly with the Restaurant Management team.
• Experience in providing feedback positively.
• Skills in solving customer complaints efficiently.

Responsibilities

• Run shifts while meeting Taco Bell standards.
• Ensure safe working conditions for Team Members.
• Guide Team Members to complete their assigned duties.

Skills

Customer service

Team leadership

Problem-solving

Job description

$16-18 per hour

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.