Shift Leader

Taco Bell; Kendall Township (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

A well-known fast food franchise in Kendall Township, Illinois, is seeking a Shift Lead to support the Restaurant General Manager. You will be responsible for overseeing shifts, ensuring quality food service, and addressing customer and team member concerns. The ideal candidate should possess strong problem-solving and leadership skills. This position offers an hourly wage of $16-18.

Qualifications

• Ability to run work shifts effectively.
• Strong communication skills with both customers and team members.
• Willingness to take ownership and guide others.

Responsibilities

• Support the Restaurant General Manager by running excellent shifts.
• Ensure safe, quality food is served in a friendly manner.
• Resolve customer complaints promptly and positively.

Skills

Problem-solving

Customer service

Team leadership

Job description

$16-18 per hour

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Responsibilities

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You\'ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.