Shift Leader

MIXT; San Francisco (CA); On-site; Full time

Job summary

Join a dynamic team at a leading restaurant group as a Shift Lead. You will ensure exceptional guest experiences and smooth operations while leading your team. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.

Benefits

PPO health insurance with no premiums

Dental/Vision insurance

Paid sick leave

401k with company match

Free meals during shifts

Discounted non-slip shoes

Opportunities for career growth

Qualifications

• 1+ years of supervisory experience in food service.
• Strong leadership skills focused on coaching.

Responsibilities

• Lead team and maintain service quality standards.
• Provide ongoing coaching and performance management.
• Ensure proper cash handling and daily deposits.

Skills

Leadership

Communication

Time Management

Organizational Skills

Multitasking

Job description

Join the growing family of MIXT and Split restaurants as a Shift Lead! We’re seeking team members who are passionate about food, guest satisfaction, and leading by example. If you thrive in a fast-paced environment, care about developing your team, and are dedicated to creating a positive and supportive atmosphere, we’d love to meet you!

As a Shift Lead, you’ll play a crucial role in delivering exceptional guest experiences, ensuring smooth business operations, and supporting the General Manager. You’ll be responsible for leading your team, maintaining service and quality standards, and fostering a fun and safe work environment. Shift Leads also step in to perform other team member duties as needed.

Here’s What We Offer

• Competitive pay: $19.50-$24.25/hour, plus $4/hour in historically average tips
• PPO health insurance with no premiums for the employee
• Dental/Vision insurance
• Paid sick leave
• 401k with company match
• Pre-tax spending accounts for health care, family care, and commuting
• Free, fresh, and healthy meals during your shift
• A discounted pair of high-quality non-slip shoes
• A Great Place to Work certification
• Opportunities for career growth and advancement

What We’re Looking For

• 1+ years of supervisory experience, preferably in the food service industry
• Strong written and verbal communication skills
• Team players with a calm and professional demeanor
• Excellent time management, organizational skills, and attention to detail
• Ability to multitask in a fast-paced environment
• Strong leadership skills, with a focus on coaching and leading by example
• Willingness to learn and embody our culture and values
• Ability to perform physical tasks such as lifting up to 25 lbs, repetitive reaching, bending, and twisting
• Ability to stand and walk for up to 8 hours per day, with intermittent breaks

Your Day-to-Day

• Maintain an enthusiastic, positive attitude while assisting customers and resolving issues
• De-escalate and manage conflicts effectively
• Provide ongoing coaching and performance management for the team
• Ensure the proper timekeeping practices are being followed by all employees
• Ensure execution of proper cash handling procedures
• Complete daily cash deposits and record-keeping
• Oversee store cleanliness, organization, and end-of-day tasks
• Work with the team and Safety Ambassador to provide a safe environment for our staff and our guests
• Communicate and direct the team on food production for the day
• Ensure team members are following MIXT recipe and production standards and procedures, as well as adhering to health codes
• Assist the General Manager and MIT/AGM with inventory management
• Any additional duties assigned by your Manager

At MIXT and Split, we’re passionate about four things: our food, our people, our customers, and our planet. We’re committed to serving fresh, high-quality food that supports a healthy lifestyle, while also ensuring our employees receive competitive pay, comprehensive benefits, and ample career development opportunities. Customer satisfaction drives every decision we make, and we work hard to provide a fast and convenient dining experience. All this while staying committed to sustainability—reducing waste, sourcing responsibly, and evolving as new eco-friendly options emerge.

Not sure if you meet all the requirements? Apply anyway! Studies show that women and people of color are less likely to apply when they don’t meet every requirement. At MIXT and Split, we’re committed to fostering a diverse and inclusive environment, and you may be just what we’re looking for—whether for this role or another!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.