Supervisor - SFO San Francisco Airport - Full-time

Smarte Carte; San Francisco (CA); On-site; Full time

Job summary

A leading company is seeking a Supervisor for its operations at San Francisco International Airport. This full-time role involves overseeing staff, ensuring safety, and enhancing customer experience. The ideal candidate will possess strong leadership and communication skills, with a focus on teamwork and operational efficiency. Competitive compensation and benefits are offered, including health insurance and paid time off.

Benefits

Group Health & Dental Insurance

Company Paid Life Insurance

Company Paid Short-Term Disability

Matching 401k

Paid Time Off

Paid Holidays

Wellness Reimbursement Program

Qualifications

• Supervisory experience preferred.
• Bilingual skills are a plus but not required.

Responsibilities

• Plan work schedules and assign duties.
• Maintain a safe working environment.
• Collaborate with team members to resolve issues.

Skills

Motivating

Time management

Positive attitude

Effective communication

Interpersonal skills

Education

High School Diploma

Tools

Computers

Smartphones

Job description

Join to apply for the Supervisor - SFO San Francisco Airport - Full-time role at Smarte Carte.

Get AI-powered advice on this job and more exclusive features.

Location: San Francisco International Airport - full-time

Benefits: Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

Pay Range: $22.40 - $23.40 / hour

Shifts: hours between 7:30AM - 4:00PM OR 4:15PM - 12:45AM

Company Background: Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers, massage chairs, and other passenger and guest services. Headquartered in St. Paul, MN, with operations across multiple countries.

Job Overview: Ensuring daily operational performance through leadership in service, maintenance, collections, and communication to enhance productivity, vend quality, and customer experience.

Key Responsibilities:

• Plan work schedules and assign duties to maintain adequate staff for effective performance and response to fluctuating workloads.
• Maintain a safe working environment by monitoring safety procedures and equipment.
• Perform duties similar to Cart Associates, including collecting and transporting carts, providing customer service, and light cleaning.
• Collaborate with team members and managers to resolve work-related issues.
• Review work to ensure proper performance, explain regulations, and assist customers with inquiries and complaints.
• Inspect equipment, perform emergency maintenance, and report needs.
• Assist with collections, recording money, and documenting meter readings.
• Assess training needs and provide instruction as needed.
• Other duties as assigned.

Skills:

• Motivating, developing, and directing employees.
• Time management and technological proficiency.
• Positive attitude, professionalism, and teamwork.
• Ability to handle high-pressure situations and analyze data.
• Effective communication and interpersonal skills.
• Ability to operate vehicles and mechanized equipment.

Experience:

• Leadership skills; supervisory experience preferred.
• Cash control experience preferred.
• Knowledge of vended service products preferred.

Qualifications:

• Proficiency with computers and smartphones.
• Excellent customer service and verbal communication skills.
• Bilingual skills are a plus but not required.

Education: High School Diploma

Certifications/Licenses:

• Ability to obtain Airport Badging.
• Driver's License required.

Physical Requirements:

• Lift 40 lbs.
• Push/Pull 75 lbs.
• Stand and walk for the duration of shift.