DTE (Contract) Account Supervisor

Codeword; New York (NY); Remote; Full time

Job summary

A leading marketing agency is seeking a DTE Account Supervisor to manage high-priority projects and client relationships. This role involves overseeing project timelines, budgets, and deliverables while mentoring junior team members. The position offers competitive compensation and a collaborative environment.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Qualifications

• 5-7 years of agency or related experience.
• Strong client relationship management skills.
• Successful track record managing multiple clients and projects.

Responsibilities

• Day-to-day communication with clients, understanding their needs.
• Independent management of projects, timelines, deliverables, and budgets.
• Mentor and develop the account service team.

Skills

Client Relationship Management

Project Management

Budget Management

Job description

Join to apply for the DTE (Contract) Account Supervisor role at Codeword

2 days ago Be among the first 25 applicants

Join to apply for the DTE (Contract) Account Supervisor role at Codeword

This range is provided by Codeword. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $60.00/hr

About Us:

Codeword is an agency of creative problem solvers who believe marketing doesn’t have to suck.

We are a fast-growing, fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. We have an incredible roster of big and small tech clients for whom we manage editorial and social channels, develop smart marketing strategies, drive news coverage, and create big ideas.

Codeword is a remote-first agency, though we have physical offices in NYC and SF that we won’t make you visit.

About You:

• 5-7 years of agency or related experience
• Strong client relationship management skills
• Project management skills, overseeing timelines for creative and strategy teams
• Demonstrable knowledge of client and agency operations
• Knowledgeable in managing client budgets and forecasting
• Successful track record managing multiple clients and projects
• Positive attitude and looking to work with a great team + awesome clients

About This Role:

This Account Supervisor will report to VP, Account Director Eloisa Sisson and be under the team leadership of our SVP, Client Accounts Lead Katy Donkin (lucky, they're both great!). They’ll get to work alongside an incredible team of account managers who have been known to inspire tears from the beauty of their color coordinated spreadsheets and love transforming difficulties into opportunities.

This candidate will take the lead on high priority/high visibility projects with simultaneous workstreams. This will include large content improvement sprints, website builds, integrated marketing programs, social programs and more, achieving the objectives they’ve worked with the client to establish.

The account team works very closely with other departments and the Account Supervisor will be expected to provide creative and strategic input on briefs, our work, client calls, and internal meetings.

They’ll be a strong communicator who can build trust with our clients and make them fall (even more) in love with us and our work. They’ll identify and drive creative opportunities for existing clients as well as contribute to new business initiatives across the team and agency.

As a senior member of the team, we’re looking for someone who can mentor and develop the account service team, provide feedback, and support the senior account teams for wide team and agency goals.

What You’ll Be Doing:

• Day-to-day communication with clients, understanding their needs and overall goals
• Independent management of projects, timelines, deliverables and budgets
• Develop scopes of work, proposals, forecasting, and quarterly business reviews for new and existing clients
• Have the ability to mobilize resources to most effectively meet client requirements—engage the right people at right time
• Engage closely with our editorial, design, and strategy teams for deliverables
• Play a key role in project planning and prioritization right alongside key clients
• Identify opportunities to upsell client work and grow accounts
• Work closely with junior and mid-level account managers to provide guidance and mentorship

Your Compensation:

People – that's you! – are the heart of our business, and we believe in pay transparency.

Our budget for this role is $50-$60/hr, depending on experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Advertising, Marketing, and Project Management

• Industries

  Marketing Services

Referrals increase your chances of interviewing at Codeword by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

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