Shift Leader

Jersey Mike's Subs; Oshkosh (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to support daily operations and foster a culture of exceptional customer service. This role emphasizes coaching team members, ensuring high-quality food production, and leading by example in a fast-paced environment. As a Shift Leader, you'll play a key role in developing your team, enforcing store policies, and participating in marketing initiatives. If you're passionate about food service and community engagement, this opportunity is perfect for you.

Qualifications

• 1 year experience in Quick Service Restaurants preferred.
• Serve Safe Food Handler Certification required.

Responsibilities

• Support management in daily operations and coach staff.
• Ensure high-quality food production and handle cash.

Skills

Customer Service

Team Leadership

Food Safety Knowledge

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs

About Jersey Mike's

Jersey Mike's has been making quality subs since 1956 in Point Pleasant, New Jersey. Our culture emphasizes community, personal and professional development, and delivering the highest quality sandwiches with exceptional customer service. We foster a culture of giving back and supporting local communities.

Job Responsibilities

• Support management in daily operations
• Coach staff to provide excellent customer service
• Ensure high-quality food production
• Handle cash and follow training programs
• Develop team members for growth
• Enforce store policies and procedures
• Participate in marketing initiatives
• Build sales and maintain cleanliness
• Obtain certification in all restaurant positions
• Communicate effectively and demonstrate a sense of urgency
• Lead by example in food quality, customer interaction, and appearance
• Manage and lead a team of 2-5 people
• Perform opening and closing tasks
• Know how to bake bread and perform prep work

Qualifications

• High school diploma or equivalent
• Preferred: 1 year QSR experience
• Must be 18+ to operate slicer
• Serve Safe Food Handler Certification
• Reliable transportation

Physical and Work Requirements

• Move or transport up to 50 lbs
• Work 38-40 hours per week
• Work in a fast-paced environment
• Interface with customers and provide an exceptional experience
• Be accountable and demonstrate integrity
• Perform opening and closing duties