Shift Leader

Dunkin'; Oak Lawn (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + tips

Paid training

Tuition discount SNHU

Employee discounts

Growth opportunities

Job summary

Dunkin’ in Oak Lawn, IL is seeking a Shift Leader to guide a fast-paced crew and ensure excellent guest experiences. You’ll oversee food prep, inventory, training, and coaching, helping teammates grow and excel.

The role offers part-time or full-time hours with opportunities to advance into management, plus paid training, discounts, and competitive pay. Flexibility for mornings, weekends, and holidays is required.

Qualifications

• Previous experience in food service or retail is a plus.
• Leadership experience is beneficial.
• Positive attitude and strong communication skills are required.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours including early mornings, weekends and holidays.

Responsibilities

• Lead by example and support the team in delivering guest service.
• Keep operations running through food prep, inventory, and cash handling.
• Train and coach crew members to perform at their best.
• Maintain clean, safe, and welcoming store standards per policies.
• Step in for the manager when needed and assist with key decisions.

Skills

Leadership

Guest service

Communication

Multitasking

Flexible hours

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Location: Oaklawn Donuts

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

• Competitive hourly pay + tips
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?