Afternoon and Early Evening Shift Leader

Dunkin' Donuts; Edgerton (WI); On-site; USD 16,531 - 19,286; Part time

Benefits offered by this job

Competitive Pay

Flexible scheduling

Paid training and development

Discounted tuition

Employee discounts

Job summary

A leading coffee and baked goods chain in Edgerton, Wisconsin, is seeking a motivated Shift Leader. This role involves leading and training team members, ensuring excellent guest service, and managing daily operations. Candidates should have experience in food service or retail, strong communication skills, and the ability to work flexible hours. Pay ranges from $12 to $14 per hour plus tips, with opportunities for growth into management roles.

Qualifications

• Previous experience in food service or retail; leadership experience is a plus.
• Positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly—food prep, inventory management, cash handling.
• Train and coach crew members to be their best.
• Ensure store stays clean, safe, and welcoming by upholding all standards.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Communication

Multitasking

Customer Service

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Location: Dunkin' #347346

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way—ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Pay Range: $12 per hour - $14 per hour + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go‑to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly—prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team‑first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast‑paced team, apply today and start your journey with Dunkin’!