Shift Leader

Chick-fil-A; Norton Shores (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Scholarships

Leadership development

Break meals

Benefits contributions

Sunday closed

Team support

Job summary

Chick-fil-A Norton Shores is seeking a Shift Leader to uphold our standards, lead a large team in a multi-million-dollar operation, and exercise extreme ownership of the business. You will build a culture where guests and team members feel valued, train and coach teammates, and partner with other leaders to execute daily objectives.

Responsibilities include evaluating and improving food safety, ensuring product quality, monitoring labor and food costs, maintaining sanitation, and guiding

Qualifications

• Experience leading a team in a fast-paced restaurant.
• Strong focus on food safety and quality.
• Ability to coach and develop staff.

Responsibilities

• Creating a great culture where guests and team members are cared for.
• Evaluating and improving food safety procedures.
• Evaluating processes to serve high quality food.
• Reinforcing cleaning and sanitation procedures.
• Taking ownership of your area and supporting other leaders.
• Monitoring hospitality metrics and ensuring guest care.
• Stewarding labor and food costs for efficient operations.
• Working with speed and efficiency to serve guests.
• Demonstrating a positive attitude and teamwork.
• Motivating growth and team success.

Skills

Leadership

Team management

Food safety

Customer service

Job description

At Chick-fil-A Norton Shores we believe that we have the tremendous opportunity and privilege to be a restaurant that genuinely cares for our community through great food, a friendly smile, and positive connection. As a Shift Leader in our business, you will have the responsibility to not only uphold the high standards of excellence that our team has, but also be responsible for continually helping our organization grow. As a member of our leadership team you will be expected to work with extreme ownership of the business, with a goal-oriented mindset, and be a culture-setter in our organization. We believe that a leadership position at Chick-fil-A Norton Shores will help you further your professional career by leading a large team in a multi-million-dollar business. The leaders in our business are empowered to make decisions that are in the best interest of our team and our guests. As a member of our Leadership Team, you will be responsible for:

• Creating a great culture where our guests and team members are cared for
• Evaluating and continually improving food safety procedures to ensure that our food is always safe
• Evaluating processes to serve the highest quality food to our guests
• Reinforcing excellent cleaning and sanitation procedures
• Taking extreme ownership of your area of the business while also offering insight and support to other leaders on the team
• Monitoring hospitality metrics and implementing the necessary procedures to ensure our guests are cared for
• Stewarding the business well by analyzing labor and food costs to run the restaurant efficiently
• Working with speed and efficiency to serve our guests and be a good steward of your time
• Demonstrating a positive attitude and spirit of teamwork
• Have a competitive spirit and be motivated by continued growth and team success

If you have made it this far through the job description you might be just the person we need on our team. At Chick-fil-A Norton Shores we offer more than just a job, we offer opportunities. The opportunity to use your talents to make a difference in the lives of others while also gaining invaluable skills to help you further your career. Benefits of being on the Chick-fil-A Norton Shores team include:

• Competitive Pay
• Opportunities for wage increases through our training and development process
• Always closed on Sundays
• Scholarship opportunities
• Leadership Advancement Opportunities
• Personal/Professional Development Opportunities
• Break Meal Allowances
• Benefit Contributions
• A team who cares about you and wants to help you be the best you can be!

Thank you for your interest in Chick-fil-A Norton Shores. We look forward to talking with you soon!