Shift Leader

Dunkin' Donuts; New Hope (MN); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Employee discounts on all your Dunkin’

Opportunities to grow into management

Job summary

Dunkin' Donuts in New Hope, MN is seeking a reliable Shift Leader to guide daily operations and mentor crew members. You’ll lead by example during your shift, ensure fast, friendly guest service, and help keep the line moving smoothly.

Responsibilities include prepping food, managing small inventories, handling cash, and upholding Food Safety and brand standards. If you’re energetic, communicate well, and enjoy coffee culture, this role is for you.

Qualifications

• Experience in food service or retail is preferred.
• Leadership experience is a plus.
• Strong communication and positive attitude are essential.

Responsibilities

• Lead by example and support the team in delivering top-notch guest service.
• Keep operations running smoothly by prepping food, managing inventory, and handling cash.
• Train and coach crew members to be their best.
• Uphold Food Safety, Brand, and Network standards to keep the store clean and welcoming.
• Step in for the manager when needed and contribute to key decisions.

Skills

Leadership experience

Communication

Multitasking

Flexible hours

Customer service

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.