Shift Leader

Dunkin'; Saint Cloud (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Employee discounts

Growth opportunities

Job summary

Dunkin’ in Saint Cloud, MN is hiring a Shift Leader to guide and energize the team during each shift. You’ll help guests with service excellence, manage daily tasks, and coach crew members to perform at their best.

You’ll lead by example, uphold brand and safety standards, and step in for management when needed, all while delivering fast, friendly coffee and support to a busy store environment.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly—prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Customer service

Communication

Multitasking

Flexibility

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!Competitive Pay + Growth OpportunitiesWhy Dunkin’?America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!Perks & Benefits:Competitive hourly pay + tipsFlexible schedulingEmployee discounts on all your Dunkin’ favoritesOpportunities to grow into management rolesWhat You’ll Do:As a Shift Leader, you’ll be the go-to person during your shift, helping to:Lead by example and support your team in delivering top-notch guest serviceKeep operations running smoothly - prepping food, managing inventory, or handling cashTrain and coach crew members to be their bestEnsure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standardsStep in for the manager when needed, help make key decisionsWhat You Bring to the Table:Previous experience in food service or retail (leadership experience is a plus!)A positive attitude and strong communication skillsAbility to multitask and stay cool under pressureWillingness to work flexible hours, including early mornings, weekends, and holidaysA team-first mindset and a passion for great coffee and customer serviceReady to Lead the Way?If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.