Shift Leader

Dunkin' Donuts Incorporated; Saint Cloud (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Employee discounts on all your Dunkin’

Opportunities to grow into management

Job summary

Dunkin’ is seeking a Shift Leader at a Dunkin’ location in Saint Cloud, MN to guide the team, ensure guest satisfaction, and maintain smooth daily operations.

You will train crew, manage opening/closing tasks, uphold food safety and brand standards, and be ready to step in for the store manager when needed. This role offers flexible hours and opportunities for growth.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership

Guest service

Communication

Multitasking

Flexibility

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

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