Shift Leader

Firehouse Subs by CTRG; New Braunfels (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Medical, Dental, Vision Insurance

401(k) with Employer Match

Job summary

A local sandwich shop in New Braunfels, Texas, is seeking a Shift Leader to oversee team operations during busy shifts. The role demands leadership skills and prior experience in the food service industry. You'll coach team members, ensure compliance with regulations, and maintain high standards of service and food quality. This position offers flexible scheduling and comprehensive benefits, including tips and bonus opportunities, in a supportive environment focused on teamwork and service.

Qualifications

• Previous leadership or supervisory experience in food service or retail.
• Strong communication and organizational skills.
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs.

Responsibilities

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold standards.
• Maintain compliance with regulations and support operational tasks.

Skills

Leadership experience

Communication skills

Organizational skills

Customer service

Job description

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Lead with Heart. Serve with Purpose.

At Firehouse Subs, we're not just serving subs — we're serving communities. As a Shift Leader, you’ll guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast-paced, people-first environment with a team that’s got your back.

What You’ll Do:

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.).
• Support General Manager with operational tasks, scheduling, inventory, and shift execution.
• Ensure restaurant cleanliness, safety, and efficiency at all times.
• Help manage food/labor costs and drive sales growth.
• Communicate effectively with team and management.
• Represent Firehouse Subs with professionalism and positivity.

What We’re Looking For:

• Previous leadership or supervisory experience in food service or retail.
• Strong communication and organizational skills.
• Positive, professional appearance and attitude.
• Open availability (10:30 AM – 9:00 PM); full-time hours (30‑40 hrs/week).
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs.
• Strong work ethic and a “lead by example” mentality.

Perks & Benefits:

• 💵 Tips + Employee Discounts
• 🗓️ Flexible Schedules
• 🦷 Comprehensive Benefits – Medical, Dental, Vision, Prescription, Life Insurance
• 💰 401(k) with Employer Match + Profit Sharing
• 🎉 Supportive, team-focused work environment
• 👏 Referral Bonuses

Why Join Firehouse Subs?

We’re part of a growing team with 20+ locations under one leadership group, and we're committed to building careers — not just jobs. If you're dependable, energetic, and love working with people, you’ll thrive in our culture of teamwork, respect, and service.