Retail Shift Lead: Guest Experience & Ops

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Employee Assistance Program

Job summary

A community-focused nonprofit organization in Nashville, TN is seeking a Retail Shift Leader to assist with daily store operations and customer service. This role requires leadership in absence of the Store Manager and involves supervising staff, managing financial assets, and ensuring a positive work environment. Candidates should ideally have a high school diploma and 12-18 months of related experience. Full benefits include health insurance and a retirement plan.

Qualifications

• 12-18 months of related experience and/or training required.
• Knowledgeable of company policies and legal requirements.
• Able to manage a budget and perform basic math.

Responsibilities

• Supervise staff and provide assistance as needed.
• Process customer transactions quickly and accurately.
• Ensure a clean and safe environment in the stores.

Skills

Customer service

Leadership

Problem-solving

Organizational skills

Education

High School Diploma or GED (preferred)

Tools

Basic Excel

Email

Job description

A community-focused nonprofit organization in Nashville, TN is seeking a Retail Shift Leader to assist with daily store operations and customer service. This role requires leadership in absence of the Store Manager and involves supervising staff, managing financial assets, and ensuring a positive work environment. Candidates should ideally have a high school diploma and 12-18 months of related experience. Full benefits include health insurance and a retirement plan.