A leading restaurant group is seeking a Shift Leader to foster a respectful team environment, communicate priorities, and ensure compliance with Brand standards. The ideal candidate will have experience in restaurant or retail settings, have basic math and writing skills, and be able to train and coach crew members effectively. This role is crucial for driving sales goals and maintaining a safe and healthy work environment. Candidates should be at least 18 years old and preferably possess a high school diploma or equivalent.
Qualifications
Experience in restaurant, retail, or supervisory roles.
Basic math and writing skills required.
Basic computer skills needed.
Must be at least 18 years of age where applicable.
Responsibilities
Support a respectful team environment.
Communicate shift priorities and results.
Train crew members as needed.
Provide coaching and feedback to team members.
Create a guest-first culture.
Resolve guest issues effectively.
Ensure compliance with Brand standards and local laws.
Skills
Restaurant experience
Retail experience
Supervisory experience
Math skills
Writing skills
Basic computer skills
Education
High School diploma or equivalent
Job description
Shift Leader
Summary
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Ensure all products are prepared according to Brand standards