Shift Leader

Chick-fil-A

Montgomery (AL)

On-site

USD 42,000 - 62,000

Full time

14 days+
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Benefits offered by this job

Healthcare options
Retirement savings plans
Comprehensive training and development
Career growth opportunities
Positive work culture

Job summary

Chick-fil-A Montgomery is seeking a hands-on leader to oversee daily restaurant operations, coach Team Members, and uphold the company’s values in a fast-paced environment. You will manage inventory and finances, implement policies, and drive improvements to customer satisfaction.

This role requires reliable transportation, willingness to open/close shifts (as early as 5:00 a.m. or as late as 11:00 p.m.), and clear, positive communication with staff and guests.

Qualifications

  • High school diploma or college coursework with leadership interest.
  • Proven track record of team leadership and coaching.
  • Excellent communication and relationship-building skills.
  • Ability to thrive in a fast-paced, customer-focused setting.

Responsibilities

  • Oversee daily restaurant operations for efficiency and service quality.
  • Lead and mentor Team Members to foster a positive work environment.
  • Enforce company policies and uphold Chick-fil-A values.
  • Manage inventory, financials, and administrative tasks.
  • Drive improvements to enhance customer satisfaction and operations.

Skills

Leadership
Communication
Coaching
Team development

Education

High School Diploma or 2 years of college

Job description

Responsibilities:
  • Oversee daily restaurant operations to ensure efficiency and high standards of service.
  • Lead and mentor Team Members, fostering a positive and collaborative work environment.
  • Implement and enforce company policies and procedures to uphold Chick-fil-A's values.
  • Manage inventory, financials, and administrative tasks effectively.
  • Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.
Requirements:
  • High School Diploma and a minimum of 2 years of leadership or 2 years of college with a desire to grow in leadership
  • Availability to open and/or close the store (shifts may start as early as 5:00 a.m. or end as late as 11:00 p.m.)
  • You must have reliable transportation.
  • Proven track record of team leadership, with a focus on coaching and developing others.
  • Exceptional communication skills and the ability to build strong relationships with team members and customers.
  • Strong organizational and problem-solving abilities.
  • Ability to thrive in a fast-paced and dynamic work environment.
Benefits:
  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive training and development opportunities.
  • Career growth potential within a supportive and values-driven company.
  • Access to benefits such as healthcare options and retirement savings plans.
  • Enjoy a positive work culture that values teamwork, respect, and community involvement.
About Us:

At Chick-fil-A, we pride ourselves on serving delicious food with unparalleled hospitality. We are committed to creating a nurturing environment where our Team Members can flourish both personally and professionally.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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