Shift Leader

The company name is "The Hari Group".; Marion (IN); On-site; Full time

Job summary

A hospitality company in the United States is seeking a Shift Leader to support team dynamics and enhance guest experiences. Responsibilities include communicating shift priorities, training crew members, and maintaining safety and brand standards. Candidates should have supervisory experience in a restaurant setting, possess strong communication skills, and ideally hold a high school diploma. This role is crucial for driving sales and ensuring operational excellence within the restaurant.

Qualifications

• Restaurant, retail, or supervisory experience is essential.
• Good math and writing skills are needed.
• Basic computer skills are required.
• Must be at least 18 years of age.
• Preferred: High School diploma or equivalent.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities and results with team members.
• Support training of crew members as needed.
• Provide coaching and feedback to crew members.
• Create and maintain a guest-first culture.
• Resolve guest issues efficiently.
• Ensure Brand standards are executed.
• Maintain a safe and healthy work environment.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred