Shift Leader

Big Boy Restaurants; Loveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a dedicated Shift Leader to support management and ensure guest satisfaction. This entry-level management role involves overseeing daily operations, coaching staff, and maintaining high standards of service and cleanliness. Ideal candidates will possess strong leadership skills and a helpful personality, contributing to a positive dining experience for guests.

Qualifications

• Ability to lift and carry up to 50 lbs.
• Physical ability to bend, reach, climb stairs, and work long hours on your feet.

Responsibilities

• Protects the restaurant's cash assets during each shift.
• Works with management to achieve maximum sales and profits.
• Enforces company policies and maintains operational standards.

Skills

Communication

Leadership

Organizational

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at Big Boy Restaurants.

This entry-level management position supports the management team by ensuring total guest dining satisfaction. The primary responsibility of the Shift Leader is to promote hospitality excellence by managing, coaching, and delegating tasks to employees to ensure the timely delivery of top-quality food, friendly and welcoming behaviors, and adherence to high cleanliness and sanitation standards.

Shift Leader Responsibilities

1. Protects the restaurant's cash assets during each shift, including counting and verifying safe and cash drawer contents, completing deposit slips, and maintaining logs.
2. Works with the General Manager and Assistant Managers to achieve maximum sales and profits while maintaining operational standards.
3. Enforces all company policies, procedures, and standards, ensuring compliance with laws related to wages, hours, and sanitation, and completes all required documentation.
4. Collaborates with the management team to implement advertising and promotions, ensuring proper food preparation and presentation.
5. Maintains strict safety and sanitation standards.
6. Assists in employee training programs.
7. Supports the management team to ensure guest satisfaction.
8. Maintains a professional appearance and adheres to uniform standards.

Job Skills

• High School Diploma or GED.
• Ability to lift and carry up to 50 lbs.
• Physical ability to bend, reach, climb stairs, and work long hours on your feet.
• Ability to read, count, write, and follow recipes accurately.
• Capability to stand/sit and drive for extended periods.
• Good hearing, vision, communication, organizational, and math skills.

Desired Traits and Hospitality Skills

• Helpful personality.
• Professionalism and teamwork skills.
• Ability to develop relationships with staff and guests.
• Strong communication and leadership abilities.

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Management and Manufacturing.
• Industry: Restaurants.