Shift Leader

Taco Bell; Leeds (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a passionate leader to supervise and inspire team members. In this pivotal role, you will own every shift, ensuring operations run smoothly and profitably. With a focus on coaching and developing talent, you will foster a culture of excellence and accountability. Your leadership will not only impact team dynamics but also enhance customer experiences, making every shift a chance to shine. Join a company dedicated to feeding lives with creativity and positivity, and be part of a team that values growth and exceptional service.

Qualifications

• Ability to supervise and coach team members effectively.
• Strong problem-solving skills to address complex situations.

Responsibilities

• Lead shifts and ensure operational success.
• Coach team members and hold them accountable for performance.

Skills

Leadership

Coaching

Problem Solving

Communication

Education

High School Diploma

Job description

This role is about becoming a leader. You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run. It is a great responsibility because you now have a broader impact on team members, customers, and the business. Yours is an example that others take note of and follow. Your reputation is on the line to make your shifts well-run and profitable. On your shift, you are the leader.

Key Responsibilities (what Shifts do):

1. Step Change Thinker
   • Is quick to see core issues in complex situations
   • Encourages questions from the team and is comfortable talking about options that don’t currently exist
2. Know How Builder
   • Seeks continuous feedback from different sources to improve their own performance
   • Executes shift success routines effectively
   • Executes core operations procedures (e.g., shift accountability, product projections, Repair & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls) on each of their shifts
3. People Grower
   • Champions and role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within their store
   • Supports the RGM/AUM in executing strategies for training talent using the Learning Zone and shoulder to shoulder activities
   • Role models and coaches using the EARS Model (Explore, Analyze, Respond and Making it Stick) to help build the capability of their team
   • Holds team members accountable for performance below expectations
   • Recognizes employees for exceptional performance using CHAMPS cards to reinforce breakthrough results
   • Demonstrates positive energy at all times

About the company

Taco Bell is a brand clear on our purpose – to Feed People’s Lives with Más. Más means doing more and giving more with passion, creativity and a twist. Delivering unique food and positive experiences for Taco Bell team members, teens and the community to help them get more out of life! That’s the spirit that drove Glen Bell when he founded Taco Bell and that spirit lives in the heart of our organization today.