Shift Leader

Ono Hawaiian BBQ; Hyde Park Township (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dynamic Shift Leader to oversee restaurant operations and ensure exceptional customer service. This role involves managing staff, maintaining compliance with health and safety regulations, and promoting new products. Ideal candidates will have at least a year of restaurant experience, strong leadership skills, and the ability to multitask in a fast-paced environment. Join a vibrant team where your contributions will directly impact the success of the restaurant and create memorable dining experiences for customers.

Qualifications

• Minimum 1 year of restaurant industry experience required.
• Strong leadership and time management skills are essential.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Oversee restaurant operations and manage staff effectively.
• Ensure compliance with health and safety codes.
• Provide excellent customer service and handle complaints.

Skills

Restaurant Industry Experience

Leadership Skills

Communication Skills

Time Management

Basic Math Skills

Multitasking Ability

Education

Food Handler Card

Tools

MS Word

MS Excel

POS System

Job description

Join to apply for the Shift Leader role at Ono Hawaiian BBQ.

Job Details

• Reports To: Shift/General Manager and District Manager
• Compensation: $16.00-$18.50
• Job Title: Shift Leader
• Department: Operations Department
• Job Type: Part-Time or Full-Time, Hourly
• FLSA Status: Non-Exempt

Essential Functions and Responsibilities

1. Understand all restaurant operation policies and procedures, including responsibilities of Front Crew and Kitchen Crew.
2. Perform FOH and BOH responsibilities.
3. Practice safety procedures and comply with health and food safety codes.
4. Interview, hire, train, manage, and supervise employees.
5. Ensure compliance with employment laws regarding hiring, firing, discipline, and scheduling.
6. Schedule meal and rest periods in accordance with legal requirements.
7. Handle and resolve employee and customer complaints.
8. Follow cash handling procedures.
9. Provide excellent customer service, greet and assist customers.
10. Promote marketing promotions and new products.
11. Operate POS system, handle payments, and serve food.
12. Perform cashier closing and daily closing procedures.
13. Maintain cleanliness of the store through daily and weekly cleaning tasks.
14. Ensure smooth and effective restaurant operations.
15. Enforce company policies and procedures.
16. Maintain punctuality and attendance.
17. Perform additional duties as assigned.

Job Requirements and Qualifications

• Minimum 1 year of restaurant industry experience.
• Food Handler Card as required by local health department.
• Ability to prioritize and multitask in a fast-paced environment.
• Basic math, excellent communication skills.
• Strong leadership and time management skills.
• Proficiency in MS Word, Excel, Email, and basic computer skills.
• Flexible schedule including weekends and holidays.
• Reliable transportation.

Working Conditions

• Hot and noisy kitchen environment.
• Extremely cold walk-in refrigerated area.
• Work around kitchen equipment and tools.

Physical Demands

• Long periods of standing, walking, talking, hearing.
• Lifting and carrying up to 50 lbs.
• Frequent hand washing and use of cleaning solutions.
• Repetitive arm, finger, hand, and wrist movements.
• Reaching high shelves with a stepladder.
• Squatting, kneeling, and bending to reach objects.

Note: This description is not exhaustive. The company may revise duties and responsibilities. Reasonable accommodations may be made for individuals with disabilities.