Shift Leader

Velvet Taco; Fort Worth (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off

Health Benefits

Commuter Benefits

Laid Back Uniform & Cool Swag

FREE Tacos!

Kick Ass Culture

Tattoo reimbursement

Job summary

Velvet Taco in Fort Worth is seeking a dedicated team leader to manage Hourly Team Members and ensure a positive guest experience. This role involves executing daily operational duties, maintaining food safety standards, and supporting inventory processes.

The ideal candidate thrives in a fast-paced environment, embraces feedback, and effectively leads a team. This position offers excellent pay, health benefits, and a fun, laid-back culture.

Qualifications

• Experience in a fast-paced restaurant environment.
• Strong communication and interpersonal skills.
• Ability to lead and motivate team members.

Responsibilities

• Manage Hourly Team Members and interact with guests professionally.
• Execute daily opening, mid, and closing duties following guidelines.
• Handle guest concerns and guide towards positive resolutions.
• Ensure food safety and cleanliness during shifts.
• Support management with inventory processes.

Job description

Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate with purpose, and WIN ... then Velvet Taco is the place for you!

The Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!
• Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it

The Job

• Manages the Hourly Team Members and interacts with guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Skilled at handling Guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and motivates others to follow procedures, work with a sense of urgency, and ensure a positive Guest experience.
• Skilled at de‑escalating issues between Team Members, making everyone feel heard.
• Supports Management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• Is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction.