Shift Leader

Ontario Trillium Foundation; National City (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates bring leadership and guest-service experience in a fast-paced environment, with a focus on teamwork and growth opportunities within the franchise.

Qualifications

• Experience leading a team or shift, with ability to coach and motivate others.
• Strong communication and guest-service focus.
• Ability to work in a fast-paced environment.

Responsibilities

• Coach Crew Members during shifts to meet Brand standards and guest experience.
• Assign tasks, set goals, and monitor performance throughout the shift.
• Provide timely feedback and recognize successes to drive engagement.

Skills

Leadership

Team management

Customer service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard