Shift Leader

Dunkin'; Fayetteville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Opportunities to grow into management

Job summary

Dunkin’ is seeking a motivated Shift Leader to energize a fast-paced team at our Ramsey location. You’ll lead by example, deliver outstanding guest service, and help keep operations running smoothly during your shift.

Ideal candidates bring leadership experience, strong communication, and the ability to multitask under pressure. Flexible hours, competitive pay, and opportunities for growth are offered as part of a dynamic team.

Qualifications

• Leadership experience in food service or retail
• Excellent communication and guest service focus
• Able to multitask and stay calm under pressure

Responsibilities

• Lead by example and support the team to deliver top-notch guest service
• Keep operations running smoothly including food prep, inventory, and cash handling
• Train and coach crew members to improve performance
• Uphold Food Safety, Brand, and Network standards to keep the store welcoming
• Step in for the manager when needed and assist with key decisions

Skills

Leadership experience

Strong communication

Multitask under pressure

Customer service

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Location: Ramsey

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed; help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.